Terms and Conditions

Effective date: January 1, 2025

Empower Resilience Terms and Conditions

Welcome to Empower Resilience LLC. By accessing or using our website (www.empower-resilience.com) and purchasing our products or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Overview

These Terms and Conditions apply to all purchases made through our website, including digital downloads, print-on-demand products, physical merchandise, and related services. Empower Resilience LLC reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes your acceptance of any changes.

2. Products and Services

a. Digital Downloads

Empower Resilience offers a variety of digital products, including but not limited to:

Business Continuity Plan templates
Emergency Preparedness Checklists
Risk Assessment Worksheets
Workbooks and eBooks

These are delivered in downloadable formats (e.g., PDF) and are intended for informational and educational use.

Disclaimer:
Digital downloads do not guarantee emergency preparedness or successful continuity planning. The effectiveness of any preparedness, response, or recovery plan depends on individual implementation, business structure, and external variables beyond our control. Empower Resilience LLC is not responsible for the results of how tools and templates are used.

b. Print-on-Demand Products

We offer customized physical products made to order (e.g., workbooks, planners, binders, apparel, and accessories). All print-on-demand orders are processed upon confirmation and sent directly to you from our printing partners.

Due to the nature of these products, all print-on-demand items are final sale.

3. Payment and Pricing

All prices are listed in U.S. dollars. We accept major credit cards and other secure payment methods provided at checkout. Prices are subject to change without notice.

4. No Refund Policy

All sales are final.

We do not offer refunds for:

Digital products (downloadable content)
Print-on-demand or custom-made products
Shipping delays or errors caused by third-party vendors

Please review product descriptions and previews carefully before purchasing. If you encounter a technical issue with a digital download, please contact us at info@empower-resilience.com and we will make every reasonable effort to resolve the issue.

5. Intellectual Property

All content on this site, including product designs, templates, text, graphics, logos, and downloads, is the property of Empower Resilience LLC and is protected by copyright and intellectual property laws. You may not reproduce, redistribute, or commercially exploit any of our materials without prior written consent.

6. Limitation of Liability

Empower Resilience LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products, including failure to mitigate damages in a disaster or emergency. Use of our materials is at your own risk.

7. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict of law principles.